Questions & Answers
Everything you need to know before you book. Can't find your answer? Contact us →
Getting Started
Wear comfortable clothing that lets you move freely — running shoes are recommended. The Physical category involves climbing, balancing, and moving quickly, so athletic wear makes those challenge rooms far more enjoyable. If you'd rather stay off your feet, the Brain and Skills rooms focus on puzzles, logic, and precision instead, and plenty of groups mix all three categories across a single visit to our Mississauga venue.
Yes — we highly recommend watching our briefing video before your visit. It covers the essential safety guidelines, the game rules, and a handful of tips that help you get more out of your session, and it's available on our website any time. It's especially worth watching if it's your first visit or if you're the one organising a group booking, since it means less time spent on instructions when you arrive and more time actually playing.
Playing The Game
Yes — the order is entirely up to you. All 30 challenge rooms are open to your team for the whole session, so you can play them in any order and return to your favourites as often as the clock allows. Each room has three difficulty levels, and every level you clear adds to your score — so moving up a level in a room you love is the fastest way to climb. Replay anything purely for the fun of it too. Your team shares a single score, tracked automatically on RFID wristbands as you go.
Each challenge has three difficulty levels, and you choose which one to attempt. That means a team of 2 to 6 players with very different strengths can take on the same room and still find it a fair fight — dial it down to get comfortable with a room, then push it up once you know what you are doing. With 30 rooms across the Physical, Brain, and Skills categories, most groups end up mixing easier and harder attempts throughout their session.
Ages & Safety
Players aged 7 and up are welcome. Under 13s play alongside an adult, and anyone under 18 needs a waiver signed by a parent or guardian. With 30 rooms across three categories — Physical, Brain and Skills — there's something for every kind of player to sink their teeth into, which is why mixed-age groups tend to work really well here.
Everyone. Families, friend groups, couples on a date night, birthday parties, school trips and work teams all book here. The rooms span physical, brain and skills challenges, so a mixed group always has something that plays to each person's strengths. Teams are two to six players sharing one score, and with Friday and Saturday running until midnight it works just as well as an evening out as it does an afternoon one.
Groups & Events
Absolutely — CUBE Ultimate Challenges in Mississauga is well suited to team building, school trips, birthday parties, and larger celebrations, and we are able to host big team-building events on request. The session can be built around your date, your group size, and how long you would like to play. Teams of 2 to 6 compete on one shared score, and larger groups simply split into more teams. Visit our Events page or send us a message to start a quote.
Booking & Refunds
Sessions come in two lengths: 60 minutes and 90 minutes. Both give your team full access to all 30 rooms across all three categories, with the freedom to move between them and retry as often as you like while the clock runs. The 90 minutes simply gives you more time to explore and build your score.
We're happy to help you reschedule your booking with at least 24 hours' notice — just reach out and we'll find a new time that works for you. We don't offer refunds, but rescheduling is always an option. You can reach us on (647) 361-6700 or at toronto@cubechallenges.com.
You can reschedule your booking with at least 24 hours' notice — just get in touch and we'll find a new time that works. Bookings themselves are final and can't be cancelled.
Rescheduling is available any time up until 24 hours before your session — just get in touch ahead of that window and we'll find you a new time. Changes made after that window aren't eligible for rescheduling or a refund.
Just call or email us with your booking details and preferred new date — as long as it's at least 24 hours before your session, we'll do our best to fit you in, subject to availability. You can reach us on (647) 361-6700 or at toronto@cubechallenges.com.
