Privacy Policy
Effective Date: May 15, 2025
At Cube Challenges ("we," "our," "us"), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.cubechallenges.ca or interact with us via phone, SMS, or other channels.
1. Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, email address, phone number
• Booking Information: Preferred date/time, group size, special requests
• Communication Data: SMS or email messages, inquiries, feedback
• Technical Data: IP address, browser type, device and usage data
2. How We Use Your Information
We use your information only for the following purposes:
• To provide and manage our booking and game experience services
• To respond to customer inquiries and support requests
• To send important updates and relevant promotional messages (only if you opt in)
• To improve our services, website performance, and customer experience
• To comply with legal or regulatory obligations
3. No Sharing or Selling of Personal Information
We do not sell, rent, or share your personal information — including phone numbers — with third parties or affiliates for marketing purposes or lead generation. Your data is used solely to deliver and improve our services and communicate directly with you, based on your consent or request.
4. SMS Communications
If you contact us or opt in to receive SMS messages:
• We may send messages related to bookings, customer service, or occasional promotions
• Message and data rates may apply
• Message frequency may vary
• You may opt out at any time by replying STOP
5. Your Rights and Choices
You have the right to:
• Access or update your personal data
• Withdraw consent or request deletion
• Opt out of promotional messages
To exercise your rights, contact us at toronto@cubechallenges.com
6. Data Protection
We implement appropriate technical and administrative safeguards to protect your personal data. However, while we take security seriously, no online system is 100% secure.
7. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a new effective date.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: toronto@cubechallenges.com
Phone: 647 361-6700